Jun 2, 2009

Confronting the information overload

The average email user received more than 160 emails a day in 2008, according to figures from market research firm the Radicati Group.

A study by the University of California at Irvine tracked 36 office workers and found that employees spent just 11 minutes on a project before an email notification, phone ring or knock on the door interrupted them.

One tool to deal with information overload is a new plug-in for Microsoft’s email program Outlook 2007, called Email Prioritizer.

It lets you choose not have any email delivered to your inbox for a specified period of time or until your current meeting ends and lets you rank the importance of incoming email messages with zero to three stars.

Other products include Google’s Email Addict service; Xerox’s Hybrid Catgorizer that automatically scans, sorts, extracts and reviews electronic documents; and website monitoring technology such as WebSite Watcher and Copernic Tracker.

Read the complete article by Mark Frary for

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