Beyond labor productivity...
(Excerpt from article by Forbes.com)
If the multibillion-dollar e-mail security industry has been built to prevent information from seeping out through personal communication, how is social networking in the workplace still going unchecked?
After all, consumer social apps such as Facebook and Twitter provide the same information-leakage threat as unsecured, personal e-mail--possibly more, thanks to the viral impact of broadcasting news tidbits to one's network of friends in real-time.
This question of enterprise social networking security has played out repeatedly in recent months as I watch Facebook and Twitter cross the digital divide from personal to business communications tools.
For the most part, social networking has crept into the workplace with very little oversight by IT because people are gradually--and often stealthily--discovering a second purpose (business) for their personal accounts.