Standards on the use of e-mail (e-Standards) can be part of a document that also includes policies on computer security and the correct use of software and surfing Internet.
From a communication and practical point of view, we must remember that each topic will be dealt with more effectively if we approach them in a segmented way. This must be taken in consideration for the internal marketing of e-Standards.
e-Standards must be reviewed carefully with every employee at all levels in the company: newly hired as well as more experienced personnel, managers and supervisors, full-time, part-time, or temporary workers.
In many cases, it is also convenient to inform or update all suppliers of the company on the policies of the use of e-mail.
Since the company is interested in conveying the importance and formality of this issue, each employee should sign a copy of the e-Standards as proof that they have read and understood them. Although this adds commitment, training and internal information programs are also necessary as backup.
Since e-mail is a resource that belongs to the company, you must permanently and didactically remind employees of the company’s right to monitor and review the use of e-mail and Internet, whenever it is deemed necessary. Work tools and work information belong to the employer.